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Share great places around your hotel, and help your guests have the best experience possible. Accessible without the need for a guest to download anything, presented in a format they are intuitively comfortable with, with an easily-managed internal list of places to recommend, and personalisable to a guest faster than writing them an email, using Guidebook is like having a top concierge personally guiding your guests through your city, 24/7.
Guidebook business accounts offers white-label branding options, allowing you to reinforce your brand identity, build guest trust and loyalty, and develop your reputation for offering an exceptional experience to your patrons.
Accessible in a web browser window, without the need to download an app or log in to anything, Guidebook's content is easy for your guests to access, on whatever device they may be using.
All of Guidebook's content is centred on a map, with each location's website, hours, address, and your description all in one place. With one tap, users can navigate using their device's map app, access useful information, or reach out to you with questions or reservation requests.
Guidebook provides all of the information your guests need in one automated place, reducing the number of guest queries for your staff to address and focussing their attention where they can add value-- organising reservations, answering complicated questions, and providing a personal, human touch.
With Guidebook, you can share useful links that are immediately and intuitively available to guests. Whether providing them an easy link to re-book their next stay with you, a PDF of your restaurant's menu, or a way to reach your team with a single touch, Guidebook allows you to put the information you want to share with your guests in front of their eyes, in a way they will use.
Intuitive, based on apps they are already used to, and with locations only needing to be saved once, Guidebook is easy for your staff to use. Creating lists is extremely quick, and once set up, Guidebook is available for your guests without the need for any further effort on your part.
With a map and list of your best recommendations, directions, location websites, opening hours, and your description all in one place, accessed through a QR code or link, Guidebook helps your guests have a great stay at your property-- leading to more satisfied customers, better ratings, better reviews, and more bookings.
Guidebook offers one central location for everything your guests need to enjoy a stay with you. No more rooting around AirBnB listings or flipping through printed books for information, writing you with basic questions, or flipping through pre-arrival emails: everything is immediately accessible, joined up, and accessible with a single link or QR code with your business account.
Setting up a list and recommendations takes under two minutes with the information ready to go, or under six from scratch, and is available for as long as you partner with us. Ten minutes of your time saves hours of replying to emails and phone calls from guests.
Upload your property guide, access instructions, and whatever other documents you think your guests might find useful, all in one convenient place, alongside any links you wish your guests to have (such as a link to your listing, to book once more!)
Priced at £10 per month, Guidebook provides an inexpensive way to add significant value to your guests' experience, driving increases in bookings and revenue.
We love our customers, and we would love for you to be one too. Whether you run a hotel, have a short-term let, or run a tour in your city, we would be delighted to discuss how we can partner with you. Tap the link below or email us and one of our team will be in touch.
Guidebook (Guide Group Ltd)
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