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Share great places around your hotel, and help your guests have an amazing experience-- regardless of who is on the front desk. It is like having a top concierge personally guiding your guests through your city, 24/7.
Accessible in a web browser window, without the need to download an app or log in to anything, Guidebook's content is easy for your guests to access, on whatever device they may be using.
All of Guidebook's content is centred on a map, with each location's website, opening hours, address, and your description, all in one place. With one tap, a user can navigate using their device's map app, access information, or reach out to your hotel with questions or reservation requests.
Guidebook offers white-label branding options, allowing you to reinforce your brand identity, build guest trust and loyalty, and develop your reputation for offering an exceptional experience to your patrons.
Guidebook provides all of the information your guests need in one automated place, reducing the number of guest queries for your staff to address and focussing their attention where they can add value-- organising reservations, answering complicated questions, and providing a personal, human touch.
Guidebook does one thing: help your guests have the best possible experience, centred around your hotel, while enabling your staff to focus on the personal touches that mean so much. A single tool, for a single purpose, delivered with best-in-class execution, and without needing to lock into a larger ecosystem.
Intuitive, based on apps they are already used to, and with locations only needing to be saved once, Guidebook is easy for your staff to use. Creating lists is extremely quick, and once set up, Guidebook is available for your guests without the need for any further effort on your part.
Guidebook (Guide Group Ltd)
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